Contact Us

Our customers are important to us. If you have a question about FCA Canada, please contact us at the following:

FCA Canada Customer Care

PHONE: 1-800-465-2001 (Hours: Monday - Friday, 8:00am - 8:00pm EST, Saturday, 9:00am to 5:00pm EST)
FCA Canada Inc.
Customer Care Centre
P.O. Box 1621
Windsor, ON
N9A 4H6

NOTE: If your inquiry is related to Emissions Recall UA3, please contact your closest FCA dealer to book an appointment to have your recall completed.

New Vehicle Information

To request information on new FCA Canada vehicles, please call the Chrysler, Dodge, Jeep®, Ram or FIAT® Information Centre at 1-800-361-3700 (Monday - Friday, 8:00am - 8:00pm EST; Saturday, 9:00am to 5:00pm EST).

Assessments and Technical Assistance

Please be advised that we do not provide assessments or technical assistance by correspondence or over the phone (through our hotline). If your inquiry is of technical nature or you require immediate technical assistance, please contact the Service department at your local Chrysler, Dodge, Jeep, Ram or FIAT retailer. Click here to locate your closest retailer